Privacy Policy
Your privacy is paramount in our cosmic journey. Learn how we protect and handle your data across the ModSign universe.
At ModSign, we believe privacy is a fundamental right. This policy outlines how we collect, use, and protect your information as you navigate our digital signature platform.
Information We Collect
- Account information (name, email, company details)
- Document metadata and signatures (encrypted)
- Usage analytics and performance metrics
- Device and browser information for security
- Communication preferences and support interactions
How We Use Your Data
- Provide and improve our e-signature services
- Authenticate users and prevent fraud
- Send important service notifications
- Analyze usage patterns to enhance user experience
- Comply with legal and regulatory requirements
Data Protection & Security
- AES-256 encryption for all data at rest and in transit
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Multi-factor authentication and access controls
- GDPR and CCPA compliant data handling
Data Sharing & Third Parties
- We never sell your personal information
- Limited sharing with trusted service providers
- Integration partners (with your explicit consent)
- Legal compliance when required by law
- Anonymous analytics for product improvement
Your Rights & Controls
- Access, update, or delete your personal data
- Export your documents and signatures
- Opt-out of marketing communications
- Request data portability to other services
- File complaints with data protection authorities
Data Retention
- Account data retained while your account is active
- Signed documents stored per legal requirements
- Audit logs maintained for compliance (7 years)
- Marketing data deleted upon unsubscribe
- Backup data securely deleted within 90 days
International Data Transfers
ModSign operates globally while maintaining the highest standards of data protection. We ensure all international data transfers comply with applicable privacy laws through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for transfers to approved countries
- Binding Corporate Rules for intra-group transfers
- Regular assessments of third-country data protection laws
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